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Writing Off Patient Balances After Insurance Submission: When It Becomes Insurance Fraud
Discover when writing off patient balances crosses into insurance fraud and the compliant ways to protect your dental practice...

Ashley Boaz
Dec 16, 20253 min read


Building Teams That Shape Your Culture: How a Business Coach Can Help You Build a Strategic Hiring & Reinforcement Plan and Keep Your Company Energized
A thriving company culture doesn’t happen by accident—it’s intentionally built, carefully protected, and continuously nurtured. For businesses navigating growth, transition, or day-to-day operations, your team is the heartbeat of your culture. A business coach can help you develop and maintain a culture reinforcement plan to keep your team thriving and striving for years to come. At the end of the day, your team members' behaviors, decisions, and interactions embody the value

Ashley Boaz
Dec 13, 20254 min read


Stop Brushing Off Complaints: Why Customer Feedback Deserves More Than an Eye Roll
Customer complaints aren’t always personal attacks: they're free business consulting. Sometimes they reveal cracks in your systems, gaps in communication, and patterns in team behavior that leaders can no longer afford to ignore. If you’re committed to building a thriving, patient-centered practice, you must get serious about listening, identifying patterns, and acting on what the feedback is really telling you...

Ashley Boaz
Dec 11, 20254 min read
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